By Cherrie Nutley, Ombudsman Supervisor — The normal may look different than it did before, but this new normal can and will be okay–more than okay. Things are beginning to open back up slowly. Longterm care facilities are working through a phased-type of reopening so that they can close any gaps and continue to control the environment to prevent the spread of Covid 19. You can now look forward to a specific date to once again see your loved one in person, and practice those air hugs! Check with the facility that is now home to your loved one to…

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